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Our People

Christopher Gendron

Healthcare Consulting & Reimbursement Strategist

Chris is a member of AAFCPAs’ Healthcare Practice, highly sought-after by healthcare providers for guidance on streamlining efficiency, reducing costs, and optimizing revenue. He specializes in providing guidance regarding improving revenue cycle processes and optimizing IT systems.

Chris has witnessed dramatic changes in the industry, and is well-suited and prepared to advise clients on future changes to come with healthcare reform. His strategic guidance and winning  solutions solve the challenges that AAFCPAs healthcare clients face: healthcare consolidation and coordination of care, moving to new value-based reimbursements models, optimizing reimbursements, tracking & monitoring risk based contracts, patient privacy and HIPAA compliance. His expertise assists providers in quickly adapting to the changing regulatory environment, and capitalizing on emerging opportunities to cost-effectively achieve more coordinated and integrated forms of healthcare delivery.

Chris is acutely familiar with the complexities surrounding revenue cycle management, and systems capabilities to support process design changes. He has hands-on experience managing systems selections and implementations from the development of system(s) requirements specifications (SRS), to institutionalization and user group change management. This includes advising clients on the successful implementation of Healthcare EHR/EMR, financial, and health information exchange (HIE) practice management software solutions.  Additionally, Chris provides operational process reviews surrounding billing and collection, accounts receivable management, reserve analysis, fee schedule analysis, business process improvement, and recommendations for implementing denial management processes.

Chris’s advice allows AAFCPAs healthcare clients to facilitate coordination of care, and embrace value-based care models with confidence. He significantly enhances their ability to realize measurable improvements to patient outcomes and population health at lower costs.

Prior Experience

  • Carolina Urology Partners, PLLC – Director of Revenue Cycle
  • Diligent Billing and Management – Reimbursement and Auditing Manager
  • Total Care Chiropractic and Rehab – Insurance/Patient AR Representative

Education

  • Queens University of Charlotte – Bachelor of Arts, Business Administration and Management, magna cum laude

Professional and Civic Associations

  • Healthcare Financial Management Association (HFMA)
  • Association for Behavioral Healthcare
  • Medical Group Management Association